Please read these Terms & Conditions carefully before creating an account on Winbey. By using the platform, you agree to be bound by these terms.
Key Highlights of the Terms & Conditions
Winbey (referred to as the "Platform" or "we") is an international online gaming and Sports Betting platform. These Terms & Conditions constitute a legally binding agreement between Winbey and its members. By accessing, using, or registering an account on the Platform, you agree to be fully bound by these terms.
Important: If you disagree with any part of these Terms & Conditions, please do not use Winbey's services. Continuing to use the Platform means you accept these terms.
These terms apply to Winbey's website, mobile application, and all associated services. Third-party games or services may also be subject to their own terms and conditions.
Winbey reserves the right to update or modify these terms at any time. Members will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.
To register on Winbey, all of the following conditions must be met:
You must be at least 18 years old at the time of registration. Accounts created with false information will be terminated.
Your name, date of birth, mobile number, and email must be accurate. Incorrect details can cause issues with payment processing.
Each individual is permitted to hold only one account. If multiple accounts are detected from the same device or network, action will be taken.
Identity verification is required using a national ID or passport. Withdrawals will be restricted until verification is complete.
Multiple accounts may be opened by members sharing the same address or device within a household, but additional verification may be required if suspicious activity is detected.
All financial transactions on Winbey are secure and transparent. The rules governing deposits and withdrawals are outlined below:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳500 | ৳1,000 |
| Maximum Daily Limit | ৳5,00,000 | ৳2,00,000 |
| Processing Time | Instant | 1–3 Hours |
| Charges | Free | Free |
| Method | Mobile Pay, Nagad, Rocket | Mobile Pay, Nagad, Rocket |
Good to Know: Withdrawal requests are typically processed within 1–3 hours. However, verification may be required in some cases, which can take up to 24 hours.
Winbey has both general and category-specific rules for Sports Betting and casino gaming.
Winbey's bonus and promotion rules apply equally to all members.
New members may receive a welcome bonus on their first deposit. To claim it, the wagering requirements specified in the bonus offer must be met.
| Bonus Type | Wagering Requirements | Validity |
|---|---|---|
| Welcome Bonus | 20× (bonus + deposit) | 30 Days |
| Reload Bonus | 15× (bonus amount) | 14 Days |
| Free Spins | 25× (win amount) | 7 Days |
| Cashback | No Wagering | 7 Days |
Please Note: Claiming a bonus is entirely optional. If you find the bonus terms too complex, you may simply opt out of the bonus when making a deposit.
The following activities are strictly prohibited on Winbey. Violations may result in account closure and legal action:
Any member may request to close their account at any time. Once our support team is contacted, the account will be closed within 24 hours. If a balance remains, it will be withdrawn before the account is closed.
Winbey may suspend or permanently close any account under the following circumstances:
If fraud is established at the time of account closure, the balance may be forfeited. If the account is closed for legitimate reasons, any outstanding balance will be returned.
Winbey places the highest priority on protecting members' personal data. Our full Privacy Policy here read here.
Winbey believes gaming should be a source of entertainment, not financial stress. That's why we place the highest importance on responsible gaming.
For more details, visit our Responsible Play View page.
For any dispute or complaint, please follow the process outlined below:
Contact us first via live chat or at support@winbey.app with full details. Most issues are resolved within 24 hours.
If your issue remains unresolved, please submit a formal complaint form. You will receive a written response within 72 hours.
If both parties remain unsatisfied, independent third-party mediation is available.
Game result disputes: Results will be verified against RNG system logs. Compensation will be provided if a technical fault is confirmed.
Winbey is not responsible for the following:
Our total liability for any single incident is limited to the amount of the balance held in the member's account at that time.
If you have any questions or need clarification regarding the Terms & Conditions, please get in touch with us:
You're now familiar with Winbey's Terms & Conditions. Start enjoying gaming in a safe and transparent environment.
For members aged 18 and above only. Please play responsibly.